Returns & Exchanges
Returns or exchanges can be shipped to our Returns Department. For details, read the description below.

Please enclose your packing list with your return shipment. If you no longer have your packing list, please enclose a note indicating the reason for the return and whether you’d like an exchange or a refund. 

If you request an exchange, we’ll ship out your replacement item as quickly as possible. If you request a credit to your account or credit card, we’ll send you credit confirmation by email. Please allow 1-2 billing cycles for any charge card credits to appear on your statement.

Please ship all items to our warehouse address below via UPS or Parcel Post.

Mavalus Returns Department
9335 Interline Ave.
Baton Rouge, LA 70809

Damaged Shipments
If you receive any damaged items in your shipment, please phone, fax or e-mail us as soon as possible, and we’ll send a replacement right away. In addition, we’ll make the arrangements to pick up the damaged items.